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E-Commerce @ Duke

Electronic commerce (e-commerce) provides a convenient way for consumers and businesses to accept payments for conference registrations, gifts, the purchase of goods and services, and more. With an increasing number of Duke departments wishing to conduct business “on-line”, we must ensure we're providing secure access and controlling our costs across the University. It is in Duke's best interest to facilitate the transfer of e-commerce transactions through implementing enterprise-wide policies and procedures, assuring e-commerce transactions are consistent with Duke's status as a tax-exempt research and educational institution.

DukePay has been developed as Duke's central internet payment processor, and it provides the functionality and security required to manage various types of on-line transactions. All departments using web credit card processing should carefully review all sections of this website, including the Duke E-Commerce Policy* and Policy Letter from Duke's EVP*.

READY TO BEGIN?

Review the sections of this website to start preparing your e-commerce project.
Note: Many sections of this website require DukeNet authentication. What's this?

 
 

Getting Started
with DukePay
*

  • What is DukePay?
  • Overview ~ How does DukePay & e-commerce work?
  • Internet Payments Demo
  • DukePay Usage Procedures

Understanding
the Fees

  • Description of possible fees associated with operating an Internet merchant account; from banking & credit card fees to website development & hosting services.

Compliance & Regulatory Information

  • PCI Compliance
  • Tax Issues
  • Intellectual Property
  • Legal Issues

"How To's" for
DukePay & Hosted Order Page (HOP)
*

  • Business and Technical Resource Guide
  • DukePay Integration Tips & Best Practices

DukePay Forms & Links

  • DukePay Application
  • Credit Card Merchant Guide & Terms of Use Agreement

Contacts &
Ongoing Support

  • Who do I contact when planning my e-commerce website?
  • Resources for on-going maintenance after your site is live.
DukePay Go-Live!*
  • Final Preparation Steps
  • E-Commerce Checklist
 

* Access is reserved for the Duke Community with a valid NET ID

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