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E-Commerce @ Duke

The Electronic Commerce (E-Commerce) office provides resources for secure and convenient methods to accept credit card and electronic check payments for the purchase of various goods and services, conference registrations, donations, and more. The E-Commerce office serves as the central authority for all credit card processing and the related compliance activities. With an increasing number of Duke departments wishing to process payments, we must ensure we're providing secure access and controlling our costs across the University. It is in Duke's best interest to facilitate the transfer of e-commerce transactions through implementing enterprise-wide policies and procedures, assuring transactions are consistent with Duke's status as a tax-exempt research and educational institution.

The E-Commerce office has developed central processes and policies to provide the functionality and security required to manage various types of transactions at Duke, including web-based and/or traditional processes. Departments desiring to accept credit cards or electronic checks as a form of payment should contact the E-Commerce office to discuss their business need. All departments who are approved for accepting credit cards and/or electronic checks as a form of payment must comply with all Duke E-Commerce policies described on this website.

READY TO BEGIN?

Review the sections of this website to start preparing .....
Note: Many sections of this website require DukeNet authentication. What's this?

 
 
Open a Credit Card Account
  • Business plan review
  • Application Process
  • Credit Card Merchant Guide & Terms of Use Agreement

Getting Started
with DukePay
*

  • What is DukePay?
  • Overview ~ How does DukePay & e-commerce work?
  • Internet Payments Demo
  • DukePay Usage Procedures

Understanding
the Fees

  • Merchant accounts: banking & credit card fees
  • Website development & hosting services

Compliance & Regulatory Information

  • PCI Compliance
  • Tax Issues
  • Intellectual Property
  • Legal Issues

"How To's" for
DukePay & Hosted Order Page (HOP)
*

  • Business and Technical Resource Guide
  • DukePay Integration Tips & Best Practices

Forms & Links

  • DukePay Application
  • Credit Card Merchant Guide & Terms of Use Agreement

Contacts &
Ongoing Support

  • Who do I contact when planning my e-commerce website?
  • Resources for on-going maintenance after your site is live.
DukePay Go-Live!*
  • Final Preparation Steps
  • E-Commerce Checklist
 

* Access is reserved for the Duke Community with a valid NET ID

 

 
Duke University  >>  Financial Services >> Treasury & Cash Management  >> eCommerce
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