E-Commerce

The Electronic Commerce (E-Commerce) office provides resources for secure and convenient methods to accept credit card and electronic check payments for the purchase of various goods and services, conference registrations, donations, and more. The E-Commerce office serves as the central authority for all credit card processing and the related compliance activities. With an increasing number of Duke departments wishing to process payments, we must ensure we're providing secure access and controlling our costs across the University. It is in Duke's best interest to facilitate the transfer of e-commerce transactions through implementing enterprise-wide policies and procedures, assuring transactions are consistent with Duke's status as a tax-exempt research and educational institution.

The E-Commerce office has developed central processes and policies to provide the functionality and security required to manage various types of transactions at Duke, including web-based and/or traditional processes. Departments desiring to accept credit cards or electronic checks as a form of payment should contact the E-Commerce office to discuss their business need. All departments who are approved for accepting credit cards and/or electronic checks as a form of payment must comply with all Duke E-Commerce policies described on the E-Commerce at Duke website.

Contact Information

Office Hours:	8am-5pm, Mon-Fri
Physical Address:	American Tobacco Campus, Washington Building, Suite 1000
Mailing Address:	Box Number 104142, Durham, NC 27708
Office:	(919) 681-7251
Fax:	(919) 684-8536
E-mail:	ecommerce@duke.edu

Directions?

Map of the American Tobacco Campus

Get Directions from GoogleMaps®

Hand Written Directions

From Duke West Campus/Chapel Dr.

1. Turn left from Chapel Dr. onto Duke University Rd.
2. Duke University Rd. becomes W. Chapel Hill St .
3. Follow over Durham Freeway, down slight hill
4. Just before going under overpass, turn right on Pettigrew
5. The north parking garage is on the right

From NC-147 N/I-40

1. Take NC-147 North to Exit 12B toward Mangum St / Roxboro St .
2. Turn right at the light on Roxboro St.
3. Turn left at the first light on Pettigrew St .
4. The North parking garage is on the left, past the Blackwell St. intersection

From NC-147 S/US 15-501 bypass

1. Take NC-147 to Exit 12 toward Mangum St./Roxboro St .
2. Cross Mangum St .
3. Turn left onto Roxboro St .
4. Turn left onto Pettigrew
5. The North parking garage is on the left, past the Blackwell St. intersection

From I-85 S

1. Take Exit 177 toward Durham/Downtown
2. Turn right onto N Roxboro St.
3. Merge right on Mangum St.
4. Turn right onto W. Pettigrew St.
5. The North parking garage is on the left past the Blackwell St. intersection.

Visitor Parking

Free visitor parking at the American Tobacco Campus (ATC) is available on the first level of the North parking garage along Petttigrew St.

To reach the Financial Services offices, exit the garage on the University Ford side (formerly Julian Carr St .). Enter through Bay 9 on the Carr St side, or through Bay 8 or 10 on the Courtyard side (the interior of the American Tobacco Campus). Both Bay 9 entrances is locked at all times. To enter, you will either need a valid Duke ID Card or to call the department you are visiting using the provided call box to gain building access.

Transportation Options

Charlene's Safe Ride provides transportation from Campus to the American Tobacco Campus free of charge for Duke employees. When calling 309-SAFE or making a reservation online at http://www.charlenesaferide.com/, be sure to mention that you are riding in conjunction with the Duke-ATC contract (online, select ATC-DUKE in the "I AM PAYING BY" field.)