Systems Support

The Systems Support department provides IT support, management, and planning for Financial Services and Treasury & Cash Management. This includes network and system administration, computer equipment replacement and repair, software acquisition and installation, Web site development and maintenance, and user training and support.

It is the goal of the Systems Support department to ensure that Financial Services and Treasury & Cash Management staff have the IT infrastructure and support required to perform their jobs effectively.

Contact Information

Office Hours:	8am-5pm, Mon-Fri
Physical Address:	American Tobacco Campus, Washington Building, Suite 950
Mailing Address:	Box Number 104136, Durham, NC 27708
Office:	(919) 681-4796
Fax:	(919) 684-5053

Directions?

Map of the American Tobacco Campus

Get Directions from GoogleMaps®

Hand Written Directions

From Duke West Campus/Chapel Dr.

1. Turn left from Chapel Dr. onto Duke University Rd.
2. Duke University Rd. becomes W. Chapel Hill St .
3. Follow over Durham Freeway, down slight hill
4. Just before going under overpass, turn right on Pettigrew
5. The north parking garage is on the right

From NC-147 N/I-40

1. Take NC-147 North to Exit 12B toward Mangum St / Roxboro St .
2. Turn right at the light on Roxboro St.
3. Turn left at the first light on Pettigrew St .
4. The North parking garage is on the left, past the Blackwell St. intersection

From NC-147 S/US 15-501 bypass

1. Take NC-147 to Exit 12 toward Mangum St./Roxboro St .
2. Cross Mangum St .
3. Turn left onto Roxboro St .
4. Turn left onto Pettigrew
5. The North parking garage is on the left, past the Blackwell St. intersection

From I-85 S

1. Take Exit 177 toward Durham/Downtown
2. Turn right onto N Roxboro St.
3. Merge right on Mangum St.
4. Turn right onto W. Pettigrew St.
5. The North parking garage is on the left past the Blackwell St. intersection.

Visitor Parking

Free visitor parking at the American Tobacco Campus (ATC) is available on the first level of the North parking garage along Petttigrew St.

To reach the Financial Services offices, exit the garage on the University Ford side (formerly Julian Carr St .). Enter through Bay 9 on the Carr St side, or through Bay 8 or 10 on the Courtyard side (the interior of the American Tobacco Campus). Both Bay 9 entrances is locked at all times. To enter, you will either need a valid Duke ID Card or to call the department you are visiting using the provided call box to gain building access.

Transportation Options

Charlene's Safe Ride provides transportation from Campus to the American Tobacco Campus free of charge for Duke employees. When calling 309-SAFE or making a reservation online at http://www.charlenesaferide.com/, be sure to mention that you are riding in conjunction with the Duke-ATC contract (online, select ATC-DUKE in the "I AM PAYING BY" field.)